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Accessibility Statement

This statement applies to www.connexusinstitute.com, run by Connexus Institute, part of Connexus Psychological Development Limited.

We want as many people as possible to be able to use this website. That means you should be able to:

  • zoom in to 200% without the page becoming hard to use or text running off the screen
  • read every page on a narrow phone screen without scrolling sideways
  • move around the website using only a keyboard, including opening the menu on a phone
  • skip straight past the menu to the main content
  • pause the quotes on the home page and course pages, which otherwise change every few seconds
  • change colours, text size and fonts using your browser or device settings

We have also tried to make the text easy to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of the website are not yet fully accessible:

  • on a laptop or desktop, the main menu’s drop-down lists do not tell screen readers whether they are open or closed
  • the contact and booking forms do not yet offer autofill hints for your name, email and phone number
  • a few pages have headings that skip a level, which can make them harder to move around with a screen reader
  • booking payments are handled by Stripe, and the cookie banner by Cookiebot; these are other companies’ services and we cannot change how they work

If you need information in a different format

If you need anything on this website in a different format, such as large print, a document you can read with a screen reader, or a conversation by phone instead of a form, please get in touch:

We will reply within five working days.

Coming to our training rooms

Our premises at 5 The Drive, Hove, do not have step-free access. If you have access needs, please tell us before you book, so that we can talk with you about what would help.

Reporting accessibility problems with this website

We are always looking to improve. If you find a problem that is not listed on this page, or you think we are not meeting these requirements, please email admin@connexusinstitute.com or call 01273 030657.

Technical information about this website’s accessibility

We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2, level AA, the international standard for accessible websites. This website is partially compliant with WCAG 2.2 AA, because of the issues listed under “How accessible this website is”.

What we are doing to improve accessibility

In October 2026 we checked the website against WCAG 2.2 AA and fixed the main problems we found: the phone menu now works with a keyboard, every page has a “skip to main content” link, moving quotes can be paused, button and text colours meet the contrast standard, and images have text descriptions. We are working on the remaining issues listed above.

Preparation of this statement

This statement was prepared on 12 October 2026. It is based on a review of 15 pages, chosen to cover each type of page on the site, using automated testing and manual testing with a keyboard, at 200% zoom and at phone widths. We have not yet tested with people who use screen readers, and would welcome their feedback.

We will review this statement by October 2027, or sooner if the website changes significantly.